Posted: June 30, 2009 at 7:05 am
We have lost contectivity on 1 of our 10 Gig ports to LINX, LINX staff are investigating. Traffic normally on this path is being routed over alternate paths.
Posted: June 27, 2009 at 8:27 pm
Our router in Telecity Harbour Exchange 8/9 has stopped responding. Customers directly connected to that site have lost service, other customers may notice some traffic taking different paths from normal. We are investigating the cause of the outage now.
Posted: June 23, 2009 at 6:30 am
Service was restored at 23:24, all traffic is now back on the optimal path and both sites are no longer considered at risk.
Posted: June 22, 2009 at 3:16 pm
We are investigating a probable fibre cut between Nottingham and Sheffield, all services are operational via alternative routes.
Posted: June 18, 2009 at 8:06 pm
We have just had telehouse-east2.core.enta.net reload unexpectedly, service has returned to normal and we are investigating the cause.
Posted: June 18, 2009 at 3:55 pm
Further maintenance will be carried out this evening (18th June) between 19:00 and 20:00 in order to replace the terminating equipment.
Posted: June 17, 2009 at 3:10 pm
This work was unsuccessful in resolving the problems we are seeing, BT will be doing intrusive testing on the equipment tonight (17 June) between 20:00 and midnight. Downtime may be up to 2 hours.
Posted: June 15, 2009 at 10:38 am
BT will be undertaking emergency replacement of a failing component which has been causing problems for some framestream customers. The work will take place between 19:00 and 20:00 tonight (15 June) and should last no longer than 1/2 hour. We are attempting to contact all customers who will be directly affected.
Posted: June 10, 2009 at 6:03 am
Service was restored at 03:15, the maintenance window is now closed.
Posted: June 9, 2009 at 5:13 pm
09/06/2009 23:55:00 to 10/06/2009 07:00:00
During the period specified above our carriers will be performing emergency maintenance on cables that serve our Glasgow node. This is necessary due to fire damage at Preston Railway Station. Users connected to our Glasgow node will unfortunately suffer a period of downtime during this window.